I completed a survey but haven't received my reward yet. What should I do?

We appreciate your time and effort, and rewards are processed as quickly as possible. Here's what to keep in mind: Processing Time: Some surveys take a little longer to verify before crediting your account. Completion Confirmation: You can check your survey history in your activity page to see the status. Survey history takes time to update. Support Assistance: If you believe there's been a delay, our friendly support team is here to help!.

Why does the survey page keep redirecting or reloading?

This can happen when: Page Glitches: Sometimes, due to browser issues or cookies, the page may reload itself. Clearing your cache or trying another browser could help. Session Timeouts: If you take too long to complete a survey, your session on the page may time out. If you're experiencing consistent issues, try switching browsers or devices, or contact our support team .

I completed a survey but haven't received my reward yet. What should I do?

We appreciate your time and effort, and rewards are processed as quickly as possible. Here's what to keep in mind: Processing Time: Some surveys take a little longer to verify before crediting your account. Completion Confirmation: You can check your survey history in your activity page to see the status. Survey history takes time to update. Support Assistance: If you believe there's been a delay, our friendly support team is here to help!.

Why does the survey page keep redirecting or reloading?

This can happen when: Page Glitches: Sometimes, due to browser issues or cookies, the page may reload itself. Clearing your cache or trying another browser could help. Session Timeouts: If you take too long to complete a survey, your session on the page may time out. If you're experiencing consistent issues, try switching browsers or devices, or contact our support team .

Your feedback, Your rewards

Every completed survey brings you closer to earning money or other exciting rewards. MOBROG values your time and input, offering fair compensation for your opinions.

Rewards

Flexible pay-out options for everyone

Redeem rewards your way! Choose PayPal, Skrill, secure bank transfers via Hyperwallet, or plant trees with EcoMatcher to support reforestation. Please note that the payout options are dependent on your country. You can see which options are available in your profile.

What is your preferred payment method?

Bank Transfer Paypal Skrill Vouchers Ecomatcher

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Digital wallets

With MOBROG, your rewards are as flexible as you are! Opt for fast payouts via PayPal or Skrill.

Global bank transfers

Powered by Hyperwallet, securely deposit funds into your local bank account. Say goodbye to high fees and benefit from fast access to your money.

Vouchers and more

Choose from a wide selection of popular gift cards and vouchers and turn your rewards into something you can use right away.

Sustainable options

Use your earnings to plant trees through EcoMatcher, contributing to a greener future.

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Total earned on MOBROG

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Trees planted

Your trusted survey partner

MOBROG is proud to be recognized by our users as a trusted platform for earning rewards. Check out their Trustpilot reviews and get started today!

Join the MOBROG community

Based on ... 62.685 reviews

Some of our 5-star reviews.

“My sister signed me up, and I've also signed someone up and we both received a nice reward for that.”

Leo, Netherlands

Association

Proud member of ESOMAR: Setting the standard for transparency and trust

For decades, ESOMAR has set the standard for ethical research. As a proud member of this global organization, MOBROG upholds its principles by ensuring transparency, respecting your privacy, and valuing your participation in our surveys.

Expert

"Mobrog is legit, safe and has a trustworthy company behind it! Mobrog actually does pay and give rewards!"

"Mobrog is fairly easy to use and is available in many countries in the local language. You can get paid through PayPal and the site has a fairly low payout threshold."

Frequently Asked Questions (FAQs)

Welcome to our FAQ section! Here, you'll find all the essential information about MOBROG, including how to participate in surveys, receive rewards, and make the most of your experience.

How can I ensure a smooth survey experience?

We want your survey-taking experience to be as enjoyable as possible! Here are a few tips to ensure everything runs smoothly:

Stable Connection: A reliable internet connection helps prevent interruptions.
Updated Browser: Keeping your browser up to date ensures compatibility with our surveys.
Time Management: Some surveys have time limits, so try to complete them in one sitting for the best results.

If you ever encounter issues, our support team is happy to assist you!

Why do I sometimes not qualify for a survey?

Each survey is designed for a specific audience to ensure the best match between participants and research needs. If a survey isn't the right fit for you, don't worry—there are always new opportunities coming your way! To maximize your chances of qualifying:

Keep your profile up to date so we can match you with the most relevant surveys.
Answer consistently and thoughtfully to maintain eligibility for more surveys.
Stay active—regular participation increases the number of surveys available to you!

What happens to my data and the answers from a survey?

At MOBROG, we respect your privacy. Your data, which you provided when registering and updating your profile, is used exclusively for selection as a survey participant. You will not receive any advertising or other unsolicited messages from us or third parties.

Survey responses are not personally identifiable to you. The data is always evaluated anonymously in a summarized form, eg "62% of the survey participants think that...".

What kind of surveys can I expect?

You can expect online surveys on a wide range of topics. These surveys are typically conducted through online questionnaires and can cover areas such as:

Your travel habits and preferences
Opinions on new or existing products
Attitudes toward advertising and marketing
General consumer behavior and lifestyle choices

Companies use your feedback to develop better products, improve services, and understand the opinions of consumers like you.

While MOBROG does not create the surveys directly, we collaborate with trusted market research partners who provide them. You can start surveys anytime via the MOBROG app or web platform, without needing to wait for an invitation — though we also send you survey invites via email and push notifications when new opportunities become available. Surveys may vary in length and format, but they're designed to be easy to complete. Ensure you keep your profile up to date to improve your chances of qualifying for surveys and receiving invitations.

Can I take surveys on my mobile device?

Absolutely, register today! MOBROG is mobile-friendly, allowing you to take surveys anytime, anywhere. For the best experience:

Use a stable internet connection to avoid interruptions.
Some surveys may work better on a desktop, but we continuously improve mobile compatibility.

Enjoy the flexibility of earning rewards on the go by downloading the MOBROG app on the App store and Google Play.

Why am I not receiving as many survey invitations?

Survey availability depends on various factors, but there are ways to increase your chances:

Complete Your Profile: A detailed profile helps us send you the most relevant surveys.
Stay Engaged: Regular participation keeps you eligible for more opportunities.
Check Email Preferences: Ensure you're subscribed to our emails so you never miss an invitation. Check whether you are subscribed by logging-in and navigating to Settings > Email preferences

We're always working to provide more surveys, so stay tuned for new chances to earn rewards!

How do I track my rewards?

We make it easy for you to keep track of your earnings:

Check your dashboard and the navigation menu under rewards to view your current balance and recent survey completions.
Go to the activity page to review your recent survey completions. Please note: it may take some time for your rewards and activity to appear on your profile.
You'll receive a confirmation email after successfully completing a payout.

If you have any questions about your rewards, our support team is happy to assist. Your contributions are valuable, and we appreciate your participation!

Earn rewards anytime, anywhere

Signing up is free and easy. Complete surveys online or through our app and get rewarded for your valuable insights.

10 Best Practises for Survey Takers

Q: What happens to my data and the answers from a survey?

At MOBROG , we respect your privacy. Your data, which you provided when registering and updating your profile, is used exclusively for selection as a survey participant. You will not receive any advertising or other unsolicited messages from us or third parties. Survey responses are not personally identifiable to you. The data is always evaluated anonymously in a summarized form.

Be honest: Both your panel and their client do have quality assurance mechanisms in place, both automated and manual. If you provide illogical or impossible combinations of answers or answer open ended questions completely uninsightful, you risk being flagged and at the end of the day banned. Especially when you notice less invitations or get an incentive removed, take it as a sign to improve the quality of answers that you give.
Fill your profile: Even though it seems repetitive and you get asked questions again that you´ve answered before, we can assure you we urge our partners and clients to use the already available data to improve targeting.
Create a routine: The most consistent survey takers are the most successful ones. If you are consistent, the invitations and completes will be just as consistent.
Balance you survey taking: Similar to the point before, be sure to avoid frustration by taking too many surveys in too short time. Rather spread starting the surveys out over the week and don´t let a bad streak affect you.
Only take a survey when you can finish it: The length of surveys may vary depending on your answers and on your own speed, of course. If you have to close a survey before it is finished or if your session times out in the meantime, the incomplete survey cannot be utilized by the researchers.
Try using the survey app: While you can still participate using just a browser, using the app will give researchers a more convenient way of alerting you for surveys and more app-exclusive features in the future.
Limit the number of parallel memberships: Every survey panel has rules and limits on when, how and how much you can pay out. In order to reach the thresholds, it is advisable to focus on your favorite panel, unless you want to consistently take more surveys.
Check payout rules and limitations beforehand: Avoid high minimum thresholds as you cannot know before trying, how many surveys you will get and what they pay on average. Also check reviews on the speed of payouts, as some companies try to delay payments.
Try giving back: You have the option to use your incentive whatever way you like. We found it especially rewarding to use it for a charity or the environment.
Raise your voice: Companies and institutions are getting more and more data focused when it comes to product design, public opinion, brand perception, pricing and other aspects. Don´t underestimate how influential you opinion is on these processes.

Your feedback, Your rewards

Every completed survey brings you closer to earning money or other exciting rewards. MOBROG values your time and input, offering fair compensation for your opinions.

Rewards